Refund Policy

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1. Introduction 
   The ODM Foundation ("we," "us," or "our") is a charitable organisation dedicated to improving the lives of individuals and communities through various initiatives. The information contained in this Non-Refund Policy is provided for general informational purposes only.
    

2. No Legal or Financial Advice 
   The content of this Non-Refund Policy does not constitute legal or financial advice. Donors are encouraged to seek independent legal or financial advice prior to making any donations.
    

3. No Warranties 
   While we strive to ensure that the information provided is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the policy content for any purpose. Any reliance you place on such information is strictly at your own risk.
    

4. Limitation of Liability 
   Under no circumstances shall the ODM Foundation be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this policy.
    

5. Changes to Legal Disclaimer 
   We reserve the right to update or change this Legal Disclaimer at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
    

6. Contact Us If you have any questions about this Legal Disclaimer, please contact us at support@odmfoundation.org.za​

Refund Policy - The Basics

1. Introduction 
   The ODM Foundation is committed to transparency and accountability. This Refund Policy outlines the terms and conditions under which donations and contributions made to our foundation are processed and managed.
    

2. No Refunds for Donations 
   All donations made to the ODM Foundation are final and non-refundable. Once a donation is made, it cannot be canceled or returned, as the funds are immediately allocated to our charitable programs and initiatives.
    

3. Purpose of Non-Refund Policy 
   This policy ensures that the resources we receive are utilised effectively and efficiently to support our mission. As a nonprofit organisation, we rely on the generosity of our donors to carry out our programs and services. Refunds would significantly impact our ability to provide continuous support and achieve our goals.
    

4. Exceptions In exceptional circumstances, if a donation error occurs, such as a duplicate transaction or an incorrect donation amount, we may consider a refund request on a case-by-case basis. Please contact us promptly at info@odmfoundation.org.za to discuss any concerns.
    

5. Requesting a Refund 
   To request a refund under exceptional circumstances, please follow these steps:
    

   1. Contact us at info@odmfoundation.org.za with the following details:
       

      • Your name

      • Date of the donation

      • Amount of the donation

      • Reason for the refund request

   2. Our team will review your request and respond within 7-14 business days.
       

6. Changes to Refund Policy 
   We reserve the right to update or change this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued support and donations after the posting of changes constitute your acceptance of such changes.

Contact Us If you have any questions about our Refund Policy or need further assistance, please contact us at support@odmfoundation.org.za

This Refund Policy was last updated on 20/06/2024.